Mr Kalsi is a private urologist in London, registered and accredited with all the major insurance companies in the UK. However it is your responsibility to check with each company regarding cover and excesses before starting any treatment. You will be responsible for any outstanding fees. There are certain conditions which insurance companies do not routinely cover such as erectile dysfunction (ED) and treatment for male infertility.
The fee for a face to face appointment from 01 January 2023 with Mr Kalsi is £250. The fee for a telephone or video consultation is £200. From 1st January 2021, there will be a £35 charge for repeat prescriptions. Please note that results are not released to patients until they have been discussed by the patient with the consultant. Do not ask the secretary to release results until an appointment has been made.
We will on request give you a breakdown of costs as a self pay patient before any consultation or treatment is initiated.
Cancellation Policy
We require at least 24 hours’ notice if you wish to reschedule or cancel your appointment (or notice on Friday before 11am for appointments on a Monday). For cancellations with less than 24 hours’ notice, or if you do not attend your appointment, a cancellation fee of 100% of the appointment charge will be charged. Please note that most insurers will not cover a potential cancellation fee so you would be invoiced directly.
We follow the guidelines of the Federation of Independent Practitioner Organisations (FIPO) to preserve and promote the highest standards of clinical care.
Please see our frequently asked questions page for more information related to costs, payments and insurance.
For more information, see the FIPO Patient Charter.
Emergencies
Please go to see your GP or your local Accident and Emergency department for all emergencies. Mr Kalsi cannot provide emergency cover for any issues. Urgent out-of-hours issues should also be directed to the local Accident and Emergency department. Within hours, urgent issues can either be dealt with in the first instance by ringing my secretary on +44 (0)1753 66 5145 or The Spire Thames Valley Switchboard on+44 (0)01753 662241. For other queries, Mr Kalsi will reply or ask to see you in clinic. As he has other medical duties in the NHS, this can often take a few days.
